logo logo

Help Center

Getting Started Release Notes Status Page Company Site Submit a request Sign in
What can we help you with?
  1. Lever Help Center
  2. Services & Support

Services & Support

Learn about product improvements, enhancements, fixes, and service level agreements. Article topics include: policies, billing, product release notes, product improvement records, and bug fixes.

Policies

  • Organizational investment in LeverTRM
  • Data Retention and Destruction Policy
  • Data Deletion Policy
  • Service Privacy Notice
  • Texting Candidates Through Lever Integration Partners and TCPA
  • Lever Cookie Table

Support & Offerings

  • Lever Administrator Certification
  • Employ ROI Study
  • Submitting support tickets
  • Care Office Hours
  • Understanding Lever's monthly usage report
  • Lever Self Guided implementation schedule
See all 10 articles

Billing

  • Who can I contact with billing questions?
  • Where can I find Lever's W-9?
  • Lever Suspension Implications

Product Release Notes

  • 2026
  • 2025
  • 2024
  • 2023
  • 2022
  • 2021
  • 2020
  • 2019
  • 2018
  • Improvements
  • Lever Product Updates (Releases, Improvements, Bug Fixes)

Bug Fixes

  • Bug Fixes 2024
  • Bug Fixes 2023
  • Bug Fixes 2022
  • Bug Fixes 2021
  • Bug Fixes 2020
  • Bug Fixes 2018-2019

Known Issues

  • Lever System Issues Stemming from 500 error Outage

Can't find what you're looking for?

Let us help you!

Submit a request

© Lever Help Center