Lever System Issues Stemming from 500 error Outage

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Issue Description

  • Due to the 500 Error Outage that began on 02/17/2025, the Lever Platform is experiencing various issues that our engineering team is actively working on to restore full functionality. These issues began stemming from the outage on 02/18/25.

Details

  • Users may experience issues with the following:
    • Candidates being able to apply to jobs without a resume, even though they are required at time of application.
    • Pipeline counts appear to be incorrect; seeing discrepancies between number of candidates present and number of profiles.
    • Previously archived candidate profiles showing up with associated general opportunities in the profile.
    • Interview Feedback/Notes are missing from the profiles after being submitted.
    • Profiles that had existed prior/during the outage are no longer available within Lever. 

Workaround

  • Currently there are not any proposed workarounds for the above issues.

Start Date

  • 02/18/2025

Target Fix Date

  • We are actively working to resolve this issue. We do not have an ETA at this time.
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