logo logo

Help Center

New to Lever? Release Notes Status Page Home Submit a request Sign in
What can we help you with?

Getting Started

Find answers to essential questions about how to start using Lever.

Instructional Webinars

Watch guided demonstrations to get trained on key Lever workflows.

Lever University

Complete courses to learn how to take your usage of Lever to the next level.

Need Help?

Submit a ticket to share feedback or get assistance from Lever Support.

Featured articles

  • LeverTRM Product Overview

    LeverTRM allows talent teams to source, manage, hire and rediscover candidates in a unified and relationship-focused platform. Talent leaders u...

  • LeverTRM Glossary

    This page lists definitions for terms used in the LeverTRM platform. Directory A B C D E F G H I J K L M N O P Q R S T U V W X Y Z    ...

  • Role permissions breakdown

    What a user can see and do in their Lever environment is dictated by their role. In turn, roles are provisioned with permissions corresponding to...

  • Understanding the structure of your candidate pipeline

    Available for Roles Super Admin, Admin, Team Member, Limited Team Member Permissions • Manage profiles and view associated postings Packages...

  • Adding candidates to Lever via the Chrome extension

    Available for Roles Super Admin, Admin, Team Member, Limited Team Member, InterviewerInterviews can only submit referrals via the Chrome extensi...

  • Visual Insights: Recruiter Operations dashboard

    Available for Roles Super Admin, Admin, Team Member Permissions • View Visual Insights reports > Recruiter Operations dashboard Packages Lev...

Article categories

  • Lever Essentials

    New to Lever? These articles cover the basics and will help you establish a foundational understanding of how the LeverTRM platform works.

  • Best Practices & Troubleshooting

    These articles focus on recommended ways to use the LeverTRM platform and steps that you can follow to resolve common errors.

  • Sourcing & Top-of-Funnel Activity

    Article topics include: referrals, job postings, adding candidates, communicating with candidates, Nurture campaigns, email templates, and Easy Book links.

  • Candidate Management

    Article topics include: candidates and opportunities, interviews, Fast Resume Review, stage changes, archiving opportunities, requisitions, offers, and automation workflows.

  • Analytics

    Learn how to measure key recruitment metrics with Lever's analytics offerings. Article topics include: Legacy Reports, Visual Insights, and Lever Talent Intelligence.

  • Administration & Configuration

    Article topics include: login and authentication, account and company settings, user management, approval workflows, survey configuration, job sites, and agencies.

  • Integrations & API

    Learn how to integrate your LeverTRM environment with your existing tech stack. Article topics include: integration management, webhooks, and Data Warehouse Sync.

  • Services & Support

    Article topics include: policies, implementation, billing, product release notes, product improvement records, and bug fixes.

Can't find what you're looking for?

Let us help you!

Submit a request

© Lever Support