logo logo

Help Center

New to Lever? Webinars Status Page Home Submit a request Sign in
What can we help you with?

Using Lever

Learn everything you need to know about how to use LeverTRM.

Release Notes

Read about the new features included in our latest product releases.

Launchpad

Sign in for step-by-step instructions on how to set-up and start using LeverTRM.

Need Help?

Submit a ticket to share feedback or get assistance from the Lever Support team.

Featured articles

  • LeverTRM Product Overview

    LeverTRM allows talent teams to source, manage, hire and rediscover candidates in a unified and relationship-focused platform. Talent leaders u...

  • LeverTRM Glossary

    This page lists definitions for terms used in the LeverTRM platform. Directory A B C D E F G H I J K L M N O P Q R S T U V W X Y Z    ...

  • User access role breakdown

    The type of access role a user has dictates the actions they can take with objects within their LeverTRM environment. This article consists of tabl...

  • Understanding your unified pipeline - Part 1: Pipeline structure

    This article is the first in a series designed to help you understand the structure and operation of LeverTRM's unified pipeline. As the main point...

  • Adding candidates to Lever via the Chrome extension

    Available for User roles All users Packages All Lever packages Lever's Chrome extension allows you to pull candidate information from the s...

  • Visual Insights: Recruiter Operations dashboard

    Available for Roles Super Admin, Admin, Team Member Permissions • View Visual Insights reports Packages LeverTRM, LeverTRM for EnterpriseAdv...

Article categories

  • Lever Essentials

    New to Lever? These articles cover the basics and will help you establish a foundational understanding of how the LeverTRM platform works.

  • Best Practices & Troubleshooting

    These articles focus on recommended ways to use the LeverTRM platform and steps that you can follow to resolve common errors.

  • Sourcing & Top-of-Funnel Activity

    Article topics include: referrals, job postings, adding candidates, communicating with candidates, Nurture campaigns, email templates, and Easy Book links.

  • Candidate Management

    Article topics include: candidates and opportunities, interviews, Fast Resume Review, stage changes, archiving opportunities, requisitions, offers, and automation workflows.

  • Analytics

    Learn how to measure key recruitment metrics with Lever's analytics offerings. Article topics include: Legacy Reports, Visual Insights, and Lever Talent Intelligence.

  • Administration & Configuration

    Article topics include: login and authentication, account and company settings, user management, approval workflows, survey configuration, job sites, and agencies.

  • Integrations & API

    Learn how to integrate your LeverTRM environment with your existing tech stack. Article topics include: integration management, webhooks, and Data Warehouse Sync.

  • Services & Support

    Article topics include: policies, implementation, billing, product release notes, product improvement records, and bug fixes.

Can't find what you're looking for?

Let us help you!

Submit a request

© Lever Support