Create and Use Easy Book Links

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Available for Roles Super Admin, Admin, Team Member, Limited Team Member
Permissions • Manage Easy Book links

Easy Book links enable candidates to book calls directly on a Lever user's calendar, based on their availability, providing the widest array of scheduling options from which to choose. Through Easy Book links, recruiters can save time connecting with candidates for one-on-one interviews, such as phone screens and offer reviews. Note: Easy Book links cannot be used in Lever accounts synced to an on-premise Exchange server. If you are unsure about your company’s server configuration, contact your IT team or Lever Support.


How Easy Book Links Work

An Easy Book link is a unique URL that can be inserted into emails sent to candidates. When the recipient clicks the link, they will see a list of available time slots from which they can select to schedule a 1-on-1 call with a recruiter or a panel interview. The availabilities shown to the candidate reflect the calendars belonging to the interviewers associated with the Easy Book link that has been synced to Lever. When a candidate selects an available time slot, the interview event will appear on the calendar of the highest-ranked interviewer with availability when scheduling one-on-one interviews. A calendar event for the interview will also be sent to the recipient. Suppose the link has been configured to schedule video calls (over Zoom, Teams, or Google Meet). In that case, a video conference link will be included in the interview event that appears on the calendar.  With the winter 2025 release, recruiters can also configure Easy Book links, allowing candidates to leave their availability if the current availability of the interviewer(s) does not work for them. Interviewer ranking and call type are configured during link setup (see below). Before the Winter 2025 release, Easy Book links could not be used to book an interaction between a candidate and multiple interviewers.

Types of Easy Book Links

Easy Book links can be personal to your account or shared with your team. There are two types of Easy Book links you can create: 

  • My links are personal, user-specific Easy Book links. Super Admins, Admins, Team Members, and Limited Team Members can create and manage personal Easy Book links. Personal links can only be shared with candidates by the creator of that link, and only used in personal email templates.
  • Team links are Easy Book links that can be shared by multiple Lever users. Super Admins, Admins, or Team Members can create and share team links with candidates, which can be used in both personal and team email templates.
  • Panel Interview links are Easy Book links that provide visibility into availability across multiple interviewers. Lever simplifies the process, making it easy for candidates to choose the time that works best for them—no back-and-forth required. These links can be personal Easy Book links or team links.

 

Easy Book links can be converted from a personal link to a team link or from a team link to a personal link, but only by the link's owner or creator. 

Create Easy Book Links

Navigate to Settings > Easy Book links.

Click + Add New Link. 

Easy Book link page with arrow pointing to create link button.

In the Easy Book link editor, fill out the required fields. Below is a breakdown of each field:

  • Team Link - When toggled on, the link will be available as a collaborative team Easy Book link.

  • Meeting Type - The meeting type determines whether an interview will be a one-on-one interview or a Panel meeting with multiple interviewers (available with the Winter 2025 release).

  •  
    •  Link Name - The name you give to the Easy Book link should be descriptive and indicate the type of interaction the link is intended to schedule (e.g., "UX Designer - Phone Screen - Manager"). The name you give to the link is not visible to recipients.

Close-up of link name field in Easy Book link editor

  • Feedback Form - The feedback form will be attached to the generated interview event and should be completed by the interviewer. For more information, please refer to our help article on feedback forms.

  • Interview Length - The duration of interviews booked via the link. Note: the interview length you select will dictate the fixed increments of time into which our calendar is broken down when candidates are presented with available time slots. For example, if you were to configure an interview length of 45 minutes, each day's availability would be broken down into 45-minute time slots from midnight to midnight.

  • Intervals - Set the frequency of available time slots for candidates. For example, you can set a 30-minute interval every half hour (9, 9:30, 10, 10:30) or every 15 minutes (9, 9:15, 9:30, 9:45) as a start option. If the interval is not changed, the start time interval defaults to the interview length.

Screenshot 2024-02-16 at 4.30.29 PM.png

  • Buffer Time - Set a buffer time before and/or after the interview. When candidates book an Easy Book interview, the available start times will display based on your calendar events and buffer times.

Screenshot 2024-03-22 at 10.45.51 AM.png

  • Event Name -The name of the event that will appear on both the candidate's and interviewer's calendars.

Close-up of event name field in Easy Book link editor

  • Interview Type - Select the medium in which the interview will take place: a phone call, a video call, or a meeting at a physical or virtual location. Video call options depend on your account's synced email provider (GSuite or Office 365) and enabled integrations (Zoom). Suppose the 'Phone' type is selected. In that case, the candidate will be prompted to provide their phone number when scheduling the interview (if it is not already recorded in Lever), which will appear on the generated interview event. The video conference link will appear on the generated interview event if a video call type is selected (Zoom, Google Meet, Microsoft Teams). If the 'Location' type is selected, the address or link you input in the location field will be listed on the generated interview event.

Close-up of interview type menu in Easy Book link editor

  • Description - The description of the event that will appear on both the candidate's and interviewer's calendars.

Close-up of event description field in Easy Book link editor

  • Interviewer - Select an interviewer from the drop-down menu (typically, you will be selecting yourself). Configure the days and times the Easy Book link will pull from the interviewer's synced calendar. Candidates who open the Easy Book link will be shown availabilities within these timeframes. Time slots that overlap with existing "Busy" events on the interviewer's calendar, to which the interviewer has RSVP'd 'Yes' or 'Maybe', will not appear as available time slots for candidates to select. Time slots that overlap with existing events on the interviewer's calendar, to which the interview has RSVP'd 'No', will be available for candidates to select. Note that in Gmail, the 'Events from Gmail' event type must be set to 'Calendar default' privacy to be compatible with Easy Book links. For more information, please refer to the FAQ section located at the bottom of this article.  If an event is canceled and removed from your calendar before a candidate opens the Easy Book link, the previously reserved time slots will appear as available. Interviewers must have synced their calendars with Lever. While saving an Easy Book associated with interviewers who have not synced their calendars with Lever is possible, candidates will see an error when they open an Easy Book link if none of the associated interviewers have synced their calendars with Lever. (Winter 2025) Users can select multiple interviewers if the 'Panel Interview' Meeting Type is chosen. Candidates will be able to select timeslots where all interviewers are available.

  • Set maximum number of interviews per day - Set the maximum number of interviews that the interviewer can conduct daily. If the maximum number of slots is booked per day, then the remaining time slots for that day will be unavailable to candidates. This setting is applicable at the link level for each interviewer.

Set max number of interviews per day

  • Additional interviewers - Easy Book links allow you to associate more than one interviewer with a single 1:1 meeting link. When adding additional interviewers, the rules for selecting an interviewer and defining available timeframes are the same as described above. When a candidate opens an Easy Book link with multiple associated interviewers, they see availabilities reflective of all interviewers' calendars. If the candidate selects a time slot with more than one interviewer, the highest-ranked interviewer will receive the booking. The ability to associate multiple interviewers with a single Easy Book link is designed to facilitate flexibility by allowing a recruiter's teammates to step in if a candidate selects an unavailable time. Remember that although you can associate multiple interviewers with a single Easy Book link, the scheduled interview will only be between the candidate and a single interviewer. (Winter 2025) If you would like to have multiple users interview the candidate simultaneously, be sure to change the Meeting Type to "Panel Meeting". 

Close-up of additional interviewers menu in Easy Book link editor

  • Link Settings
    • Add events to calendar - Configure the calendar to which the events generated via the Easy Book link are scheduled. When an interview is scheduled via an Easy Book link, two calendar events are generated on the calendar selected in this field. The first includes the candidate as a guest and comes from the user who sent the Easy Book link. The second event only lists the interviewer as a guest. Typically, you will select your calendar in this field. If you are creating an Easy Book link that is meant to be used to schedule events for an interviewer other than yourself, select their calendar from this menu. Note that you must have permission to add events directly to the selected calendar in either GSuite or Office 365.
    • Expires after - The number of days following the sending of the link, after which it becomes inactive.
    • Offered time range - The number of days in the future for which availability is shown to the candidate, relative to the date they open the Easy Book link.
    • Minimum scheduling notice - The earliest time slot a candidate can select based on the availability of the interviewer(s), relative to the date they open the Easy Book link.
    • Send automatic confirmation email - When toggled on, an automatic confirmation email will be sent to the candidate.  

The interviewer and/or scheduler will receive automatic confirmation emails if they have Email notifications enabled Easy Book interviews scheduled in their account settings.

Screenshot 2024-01-17 at 9.03.59 AM.png

  • Allow candidates to provide their availability. Checking the box enables candidates to specify their availability when there are no available slots or none of the proposed times work for them.

Once you fill out all required fields, you can preview how the link will appear to candidates by clicking the ⋯ button at the editor's top and selecting Preview.

Menu extending from ellipses button at the top of the Easy Book editor with Preview option highlighted

When you are satisfied with the configuration, click the Save Link button.

Edit and Delete Easy Book Links

Navigate to Settings > Easy Book links

Select the Easy Book link you wish to edit

In the Easy Book link editor, edit the necessary fields and click Save Changes. Any edits made to an Easy Book link after it has been sent to a candidate (but has not yet been opened) will be reflected when the candidate eventually opens the link. 

To delete an Easy Book link, click the icon at the editor's top and select Delete. Unopened Easy Book links that are deleted after being sent will appear inactive to the candidate when they click the link.

Menu extending from ellipses button at the top of the Easy Book editor with Delete option highlighted

Send Easy Book Links to Candidates

Easy Book links can be inserted as auto-text tokens into emails sent to candidates via Lever. To insert an Easy Book link to an email:

Open an email draft to a candidate in Lever

Click the Easy Book link menu in the email composition window and select the Easy Book link you wish to send to the candidate. The Easy Book link will appear at the location of your cursor in the email body field.

The URL for the inserted Easy Book link will be unique for the candidate to whom the email is being sent, and only they can open the link.

 

To make your outreach even more efficient, try embedding Easy Book links in your email templates. Note that since personal Easy Book links are unique to an individual user's account, they cannot be used in team email templates. To learn more, refer to our help article on email templates.

For candidates with opportunities in the 'Interview' section of the pipeline, once they have been sent an Easy Book link, the call-to-action button on their opportunity will read as 'Scheduling.'

Candidate listing showing scheduling button.

Candidate's opportunity in the 'Interview' section of the pipeline after they have been sent an Easy Book link

Candidate profile showing Easy Book sent link.

Profile of a candidate who has been sent an active Easy Book link

If an Easy Book link sent to a candidate has expired, it will be reflected on the call-to-action button in the pipeline view and on their opportunity profile.

Candidate listing showing expired button.

Candidate's opportunity as it appears in the pipeline after the Easy Book link they have been sent has expired

Candidate profile showing Easy Book link expired.

Profile of a candidate after the Easy Book they were sent has expired

Schedule an Interview via an Easy Book Link as a Candidate

When candidates click an Easy Book link, they must input the email address associated with their candidate profile in Lever.

Close-up of email input field presented to a candidate after then click to open an Easy Book link.

Once they have input a matching email address, they will be able to select from the list of available time slots. When viewing the booking page, time slots reflect the candidate's time zone. Candidates can modify the timezone by using the menu above the availability table.

Easy Book link booking page showing list of available times.

If the interview type configured for the Easy Book link is 'Phone' and the candidate's phone number is not associated with their profile in Lever, they will be required to enter it before proceeding. If a phone number for the candidate already exists in Lever, this field will be pre-populated with that phone number.

Easy Book link booking page showing chosen time, phone number field, and book this time button.

When the candidate confirms the booking, they will view a confirmation page with the details of their booking.

Easy Book link booking confirmation page showing confirmed time.

Booking confirmation screen for an interview scheduled via an Easy Book link

If you have enabled automatic confirmation emails, confirmation emails will be sent to the candidate.  Interviewers and/or schedulers receive automatic confirmation emails if Easy Book Email notifications are enabled in their account settings.

Screenshot 2024-01-17 at 8.11.18 AM.png

Candidate automatic confirmation email in Outlook.

Regardless of the automatic confirmation email configuration, the candidate and interviewer will receive calendar invitations.

Calendar event showing interview meeting details.

Google calendar event sent to a candidate after scheduling an interview via an Easy Book link

Lever's opportunity profile will automatically update to reflect the scheduled interview.

Close-up of candidate profile with upcoming interview listed.

FAQs

Why are interviewers / why am I not receiving automatic Easy Book confirmation emails?

If you have enabled automatic confirmation emails, confirmation emails will be sent to the candidate. If a recruiter or interviewer is not receiving these emails, check the My account settings. These confirmation emails will also be sent to the interviewer and/or scheduler if Easy Book Email notifications are enabled in their account settings.

Screenshot 2024-01-17 at 9.03.59 AM.png

Why are there fewer interview slots showing than there is time available on my calendar?

When you configure the interview length for interviews scheduled via an Easy Book link, each calendar day is broken down into corresponding time increments. For example, if you were to set an interview length of 45 minutes, each calendar day would be divided into 45-minute time slots, from midnight to midnight. The first time slot would be midnight, followed by 12:45 AM, 1:30 AM, and so on. Bear in mind that candidates only see time slots that fall within the interviewer's availability at times where they have no conflicting events on their calendar. Continuing with the previous example, if an interviewer configures their availability for their Easy Book link to be between 8:00 AM and 12:00 PM and they have no conflict events within that period, the time slots shown to the candidate would be 8:15 AM, 9:00 AM, 9:45 AM, 10:30 AM, and 11:15 AM. Consider a scenario where a  30-minute (non-interview) meeting is booked on the interviewer's calendar at 8:45 AM. In this case, the 8:15 AM and 9:00 AM slots would no longer appear to candidates using the Easy Book link, as the 8:45 AM meeting would conflict with both adjacent interview slots. Given the fixed structure of time slot increments based on interview length, fewer interview slots may appear than the literal time available on the interviewer's calendar.

Why are there interview slots showing when I am not available on my Google calendar?

The Easy Book link will not display any calendar events that overlap with events on your calendar to which you have RSVP'd 'Yes' or 'Maybe'. If you see interview slots showing when you are unavailable on your Google calendar, check if they are an 'Events from Gmail' event type. In your Google Calendar settings, if 'Events from Gmail' visibility is set to Only me or Private, they will be ignored by the Easy Book link. Update your events from Gmail to 'Calendar default' visibility. For complete information on events from Gmail settings, refer to Google's help article on managing your events from Gmail.

Google calendar settings with arrow pointing to Calendar defaul menu.

Can I configure interviews scheduled via Easy Book links to be private by default?

No. Any interviews scheduled via Easy Book links are publicly visible to anyone with access to the interviewer's calendar upon generation. Once an interview has been generated via an Easy Book link, users with edit access to the opportunity associated with the interview can manually mark the interview as private by navigating to the opportunity, clicking the Reschedule button, and selecting the 'Set as Private Event' checkbox in the scheduler.

Interview scheduling modal with Set as Private Event checkbox outlined.

Can I select a shared calendar when creating an Easy Book link? 

No, shared calendars will not be selectable when creating an Easy Book link. 

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