Recording & Email Preferences in AI Interview Companion

Organizational preferences are available in the admin settings of each account within the AI Interview Companion platform. It is recommended to review your preferences to ensure they align with your team's notification requirements. 

Interview Recording and Automated Email Settings

To access your organizational preferences, use the following steps:

Navigate to your user menu (initials/photo) at the bottom of the main navigation bar (on the left side of the screen).

Click settings (gear icon).

Under the Organization section, click Preferences.

The organizational preferences are divided into three types: 

• Recording Settings - Determine what is recorded during the interview. 
• Redaction Settings - Allow you to determine if PII can be automatically or manually redacted. 
• Notification Settings - Enable various reminders and alerts to be sent before, during, and after an interview.

Recording Settings

• Interview Recording - Determines whether the interview is recorded, a transcript is collected, and highlights or summaries are generated. NOTE: This is typically disabled only if you are using the AI Interview Companion solely for interview guides and scorecard co-pilot.
• Recorded Interviews Visibility - Determines whether the interviewing software (Teams, Zoom) indicates that the interview is actively being recorded.
• Default sharing permissions:
  • Public - Anyone who has the link can access the interview recording.
  • Organization - The link can only be accessed by members within your organization.
  • Restricted - The link is private and accessible only to the interview team members designated in Pillar.
• Capture Interview Insights - Enabling this feature will allow the AI Interview Companion to generate information such as interviewer talk time, coachable moments, and highlights. 

Redaction Settings

• Automated Interview Redactions - Interviews will not be automatically redacted to remove PII. 
• Manual Interview Redactions - No user will be allowed to manually redact interviews. 

Notification Settings

• Candidate Consent Email - Sent when the interview is created, if the tenant has the isConsentEmailEnabled setting set to true, and the interview is set in the future. The email is sent right when the interview syncs into the AI Interview Companion if both are true. This email lets the candidate know the interview will be recorded. The candidate will also have the ability to opt out via the one-click opt-out link included in the email. NOTE: The candidate is also informed that the interview will be recorded via an automated voice prompt as soon as they enter the interview meeting.
• Interviewer Prep Email - Sent to the interviewer before the interview. This email contains links to the interview guide (if applicable). This email is sent twice: 24 hrs before the interview, as well as 10 minutes before the interview.
• Interview Reminder Email - Interviewers will receive a reminder email 5 minutes prior to their interviews. 
• Interview Recap Email - Sent to the interviewer after the interview has been fully processed by the AI Interview Companion, notifying them that the recording and associated information are ready for review. This email contains a direct link to the interview record within the AI Interview Companion. 
• Touchpoint Emails - Users within your organization will not receive emails periodically from Pillar.