Candidate Loss Risk

The Candidate Loss Risk feature helps recruiters and hiring managers proactively identify top candidates who are at high risk of dropping out of the hiring process. By analyzing candidate quality signals, communication patterns, and workflow progress, the system flags at-risk candidates and provides timely, actionable recommendations to re-engage them. This enables recruiting teams to take strategic action such as accelerating feedback, initiating outreach, or scheduling next steps to prevent talent loss, reduce time to fill, and improve conversion rates from screening to hire.

To learn more about the AI Screening Companion add-on feature, click here to learn more and connect with your account manager. 

Identify At-Risk Candidates

From the Candidate List, look for candidates tagged as High Risk or Medium Risk. These tags highlight qualified candidates who may be at risk of dropping out of your hiring process.

Click the risk tag to learn more.

Take Action from the Risk Pop-up

After clicking the risk tag, a pop-up will appear with the following information:

• The reason the candidate is considered at risk (e.g., delays, lack of communication, or bottlenecks).

• A recommended action to help you re-engage and retain the candidate.

• Quick action buttons:

  • Send Email

  • View Profile

  • Dismiss Risk

Med Risk example:

High Risk example: 

Review Risk Details in the Candidate Profile

When viewing a candidate who’s at risk, you’ll see a Loss Risk banner at the top of their profile.

Click the Loss Risk banner to view the following information:

• The risk reason.

• A recommendation tailored to the situation.

• Quick action buttons: 

  • Send Email

  • Dismiss Risk

FAQs

• There is no way to filter for loss-risk candidates on the Candidate List page. 
• Candidate Data Inputs considered for determining loss risk:
  • Time in workflow state (if >7 days it is a medium risk, if >14 days it is a high risk).
  • Time since last email communication (if >7 days it is a medium risk, if >14 days it is a high risk).
  • Recruiter notes.
  • Interview transcript summary.
  • Interview Feedback.
  • Awaiting approvals.

• Only high-value candidates will be run through the loss risk service. Qualified candidates are determined by:

  • Candidates who are a Talent Fit match and have passed the recruiter screening stage.

    OR

  • Candidates who have passed the recruiter screening and first interview are in the workflow.

    • Candidates who pass both recruiter screening and the first interview will be included in loss risk evaluation regardless of their Talent Fit status because passing both these stages indicates that the candidate is a strong fit for the job.

• Archived Candidates:

  • Candidates who are in an archived or dispositioned state will not be run through the loss risk service.

  • Candidates who are moved into an archived state will have their loss risk tag automatically removed, as archiving a candidate signals they have reached the end of the pipeline.