| Available for | Roles | Super Admin, Admin, Team Member, Limited Team Member Can only be enabled by Super Admins |
| Permissions | • (To enable) Manage API credentials and manage integrations • (To use) Manage profiles and view associated postings |
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| Packages | LeverTRM, LeverTRM for Enterprise |
The Paletter integration syncs your Lever postings and candidate opportunities to Paletter. Once a candidate completes an assessment, a note providing the candidate's soft skills assessment results, fit score and a link back to the Paletter one-way interview and full assessment details is added to the Lever opportunity. For more information refer to the Paletter website.
Setting up the Paletter integration
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You must be a team or organization with admin rights in Paletter to install this integration. |
If you are interested in learning more about Paletter or getting a product demo, please contact: info@paletter.co
Connect & Authenticate Paletter with Lever
- Log in to Paletter as a recruiter.
- Click ATS CONFIGURATION button and toggle the integration button next to Lever.
- On the modal, log into Lever using your Admin credentials.
- On the next screen, review the list of requested permissions and click Accept to authorize the integration.
- Once the authentication is successfully completed, you will be redirected back to Paletter. The Lever toggle will display as shown below.
Configuring the Paletter integration
Connect a Lever job posting to a Paletter soft skill AI Assessment
Once authentication is successfully completed, complete the following steps to connect your Lever job postings to Paletter soft skill AI assessments.
- In Paletter, configure the Lever job posting to Paletter’s AI Assessment Template.
- Once the two items are successfully connected, the Paletter job will display the AI Assessment Template and Connected (Lever) Job Posting as shown below.
- Example: In the screenshot below, the the Lever job posting, "Jost Post # 4 (Test # 4)" is connected to the "General Hospitality FOH AI Template" on Paletter.
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The Job Distribution setting on the Lever job posting has to configured as: External, Internal, or Unlisted for the job to to show on Paletter. Please ensure distribution is not Confidential as Confidential listings will not appear on Paletter. |
The integration is now complete!
Using the Paletter integration
Once the integration has been authorized and the Paletter AI Assessment has been configured with a Lever job posting in Paletter, the Paletter one-way interview is ready for use by candidates and recruiters. Results will be added to the Lever opportunity as a new note.
Send Candidate Assessment Invites
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Currently, automated interview invite emails are not supported by the Paletter integration. Recruiters will need to send the Paletter one-way interview links to their candidates to complete the one-way interview (e.g. via email). The interview link can be added to a Lever template to help automate the process of sending out interview links. In the future, Paletter is planning to automate candidate invites. |
- In Paletter, log in as a Recruiter.
- Copy the URL link at the top of the browser.
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Paste the link into your candidate assessment invite communication (e.g. email, Lever template).
- Please let the candidate know that they will need to sign up for Paletter with the same email address that they used to apply for the job (same as the email as listed in Lever).
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The assessment URL is not unique to one candidate. You can send the same URL to multiple candidates. |
Candidate Experience
- Once the candidate clicks the URL, they will be prompted to sign up or log-in to Paletter.
- Candidate clicks Sign up if they have never used Paletter in the past.
- Candidate clicks Login if they already have a Paletter account.
- Candidate uses the same email address as the one they used to apply to the role listed in Lever.
- Once the candidate has successfully logged in, depending on the number of AI Assessments, the job will show up on the candidate's Interview screen in Paletter.
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Candidates can use the same email address to complete multiple assessments for multiple jobs. |
Candidate completes the Paletter one-way interview
Once the candidate completes the Paletter one-way interview, Paletter AI will process and score the assessment. Results will be added to Paletter and Lever. This process can take a few hours.
View Results
- Open the candidate opportunity in Lever to view the Paletter AI score. The results will be listed as a new note.
- To review the Paletter video interview, click the Paletter link.
Example of an Assessment and Video Interview Results in Paletter:
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A candidate must use the same email address on Lever and Paletter for Paletter’s soft skill assessment to be shown. |
New Feature Tags
Two additional tags are added to the Lever opportunity to help recruiters search and manage candidates assessed by the Paletter integration.
- 'Paletter AI Assessment Ready': Once a candidate has completed the Paletter Interview and the Paletter AI Assessment soft skill score is ready, this tag is added to the Lever opportunity.
- 'Paletter AI Fit Check Score: 3+ out of 5': Candidates with high job fit scores are also tagged in Lever.
Additional Instructions & FAQs
What should I do if I am interested in getting a Paletter account or learning more about Paletter?
If you are interested in getting a product demo or getting a Paletter account, please contact: info@paletter.co
Why is my job not showing up on Paletter?
- Ensure that the Paletter integration is connected to Lever (in Lever, navigate to Settings > Integrations and API > Authorized Apps).
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Open the job posting in Lever and ensure that the job distribution is configured for one of the following options: External, Internal, or Unlisted.
- Confidential job listings will not appear on Paletter.
What if the job posting on Lever changes, what happens on Paletter or what does the user need to do?
If the recruiter changes the job title on Lever, Paletter will automatically update the name on Paletter platform.
Who can I speak to at Paletter?
If you are interested in opening a new Paletter account, please contact: info@paletter.co
If you have any technical issues, please contact: support@paletter.co
Disabling the Paletter integration
In Paletter
- To disconnect Lever from Paletter, click the Integration toggle again until it is grayed out.
In Lever
- In Lever navigate to Settings > Integrations and API.
- Under the Authorized Apps tab, locate the 'Paletter' app.
- Click Revoke access to disable the integration.