| Available for | Roles | Super Admin, Admin, Team Member, Limited Team Member |
| Permissions | • Manage profiles and view associated postings |
Resume parsing helps streamline and simplify the collection of candidate information. Lever’s resume parser will extract information from the resume and add it to the candidate's profile, including their name, organization, and contact details. For full details on managing candidate files, refer to our help article on adding and deleting resumes.
How Resume Parsing Works
When a resume is parsed, readable information is automatically extracted and populated into the corresponding fields on the candidate profile (e.g., name, work history, contact information). In the image below, you can see how fields on the candidate profile are auto-populated based on the content of the uploaded resume.
NOTE: You can enable Skip email address parsing in Job site > Posting Configuration. This would require manually entering the email address, but would still allow all other information to be parsed.
Accepted File Types
Lever can parse the following file types:
- Microsoft Word (including .docx)
- Adobe PDF
- Rich Text (RTF)
- Corel WordPerfect
- HTML
- MS Office HTML
- Open Office (ODF)
Lever cannot parse information from image files (like JPG or PNG). A simple test to gauge if a file's content is parseable is to try highlighting text in the document with your cursor. If you cannot highlight text, the document is likely not parseable. For scanned documents, we suggest downloading a program like Adobe Acrobat or using Google Drive to convert them into one of the file types above.
Troubleshooting
| Some job board integrations like Indeed Apply list a "Current Location" question on the job application form. If a job board uses this question, the exact response to the location question is passed to the location section on the candidate profile instead of parsed resume date. In this case, candidate profiles may have a null location or location like "-" despite parsed location data being available. |
If an uploaded resume fails to parse correctly, it may be due to one of the following factors:
- The resume was imported via email or the Lever Chrome extension
- The resume was attached to a candidate who was added to Lever via API
If resume parsing is not working, you can manually add information by typing it into the fields on a candidate's profile.