If your email address recently changed (e.g. john@company.com to johnsmith@company.com) contact our Support team requesting that we update your email address.
To expedite the process, check to see if the following circumstances apply to you before submitting your request:
- If your team uses G Suite, note we currently only support logging into Lever with a valid G Suite account (not an email alias). Please confirm in your request that your new email address is valid.
- If someone accidentally added a new Lever account for your new email address, we can delete the new account without any issue. If there is activity associated with the new account, we can merge your two accounts together. If you require deletion of an accidentally created account or merging of your old account and your new account, please specify this in your request.