Services & Support

Policies

• Lever Support Policy
• Service Level Agreement
• Organizational investment in LeverTRM
• Data Deletion Policy
• Service Privacy Notice
• Texting Candidates Through Lever Integration Partners and TCPA

Support

• Understanding Lever's monthly usage report
• Care Office Hours
• Submitting support tickets

Implementation

• Lever Self Guided Implementation Schedule
• Exhibit - What are the Lever Implementation Services?
• Implementation Methodology for Lever Platforms

Billing

• Where can I find Lever's W-9?
• How do I change my organization's billing information?

Product Release Notes

• 2023
• 2022
• 2021
• 2020
• 2019
• 2018

• Lever Product Updates (Releases, Improvements, Bug Fixes)

Improvements

• Improvements 2023
• Improvements 2022
• Improvements 2021
• Improvements 2020
• Improvements 2018-2019

Bug Fixes

• Bug Fixes 2023
• Bug Fixes 2022
• Bug Fixes 2021
• Bug Fixes 2020
• Bug Fixes 2018-2019