Enabling and using the Indeed Job Feed and Indeed Apply integration

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Available for User roles Limited Team Members and above. Can only be configured by Super Admins.
Packages All Lever packages

 

This feature will be part of our Winter 2021 release, scheduled for progressive rollout starting mid-January 2022. For information on the Winter 2021 release, keep an eye on our Release Notes.

Lever's integration with Indeed Job Feed and Indeed Apply allows your team to see their posting updates on Indeed four times faster than they do today, reducing the opportunity cost of losing top tier candidates. Indeed Apply significantly increases your team's candidate pool by providing a fast, mobile-friendly, and modern application experience directly on Indeed. Readers of this article will learn about:

 

In order to use this integration, you must have an 'Employer' account on Indeed. You will need to know your company's employer name as it appears on Indeed as well as the email address associated with your organization's Indeed Employer account in order to complete set-up of this integration.

Enabling the Indeed Job Feed and Indeed Apply integration

 

The following setup steps can only be completed by a user with Super Admin access in Lever.
  • Navigate to Settings > Integrations and API, scroll to the Job boards section, and click the Indeed toggle.
  • If you wish to allow candidates to apply to job postings with their Indeed resume without leaving Indeed, select the Enable Indeed Apply for all jobs checkbox. 
    • When updating this configuration option, it can take up to 6 hours for the change to be reflected on Indeed.
    • If you leave this option un-selected, your open external job postings will still be published to Indeed when the integration is enabled. Jump to the section of this article on candidate applications for more information.
  • Enter the name of your organization as it appears on your Indeed Employer account in the Company Name field. This can be found on your organization's Indeed landing page.
    • Only enter one name in this field. Entering more than one name in this field can cause processing issues on Indeed. Note that this field cannot be left blank.
  • Enter the email address associated with your Indeed Employer account in the Email Address field. This can be found in your Indeed account settings.
    • Only enter one email address in this field. Be sure to verify that you have used the correct email address, as you will not receive a confirmation email as part of the process of enabling this integration.
  • Click the Done button.

Indeed integration tile in Lever settings.

 

The Indeed integration cannot be enabled on a per-job basis. Once enabled, all open external postings in your LeverTRM instance will be published to Indeed.

Bear in mind that if you are enabling this integration for the first time, it will take three to five business days for Indeed to review and approve your jobs data before this integration becomes active on your Indeed account. In most cases you will not need to take any action to verify your account, but you may be contacted by Indeed Client Services if any issues occur.

Posting jobs directly to Indeed

Once the integration has been enabled, all of your existing postings that are open and externally visible will be published on Indeed. Indeed will also appear as a job board option in the posting editor when you are creating and updating job postings. The publication of new postings (and updates to existing postings) can take up to six hours to be reflected on Indeed. 

Job board section in posting editor. Indeed option is circled.

Keep in mind that Indeed will only show Lever job postings that have been configured for external distribution. Unlisted, draft, and internal-only postings are excluded from the Indeed job feed until such time that they are made externally available. To check the distribution of posting, click the posting state menu at the top of the posting editor.

Posting distribution menu in Lever posting editor. External job site option is selected.

 

Candidates applying via Indeed

If you disabled Indeed Apply when configuring the integration (see above), your open external job postings will still be sent to Indeed. Visitors to your job postings on Indeed will be routed to the application on your Lever job site. When Indeed Apply is enabled, visitors to your job postings on Indeed will be able to complete their application form directly on Indeed via the Apply Now button that appears on the job listing.

Easily Apply label

Apply Now button

Candidates applying via the Apply Now button will be prompted to submit a resume (required or optional as per your Lever Job Site settings) and respond to any custom questions that you have added to the posting in Lever.

Frames of the various stages in the application process in Indeed; resume upload, application review, and confirmation of submitted application.

 

Equal Employment Opportunity (EEO) and General Data Protection Regulation (GDPR) consent questions are not presented to candidates that apply via the Apply Now button.

When the integration is enabled, job seekers can also view your postings on the Indeed app or visit the Indeed site on their browser from their mobile devices for a seamless and mobile-friendly application experience.

Designs of Indeed mobile app on a smartphone.

Candidates that apply to job postings via Indeed will have opportunities added to the Applicant section of your pipeline. The opportunity will have an origin of 'Applied.' The primary source tag on the opportunity will be 'Indeed.' If the candidate applied via the Apply Now button, the secondary source tag 'Indeed Apply' will be added to the opportunity.  If a candidate applies to a promoted posting or via a targeted advertisement, the tags 'Indeed Sponsored' and 'Indeed Targeted Ad' will be added respectively.

Frequently asked questions

How long does it take for a posting to appear on Indeed?

When enabling the integration for the first time, it takes between three to five business days for your existing postings to appear on Indeed, as Indeed verifies the content and alignment of your job feed data. Once your job feed data has been verified by Indeed, publication of new postings and updates to existing postings (including removing closed or unlisted postings) should be reflected on Indeed every six hours.

Can I select certain jobs to post to Indeed?
No. The job feed data that Lever sends to Indeed is required to contain all open external job postings visible on your Lever job site. For this reason, it is not possible to exclude specific open external postings from publication to Indeed when the integration is enabled.
Can I enable Indeed Apply only for specific jobs?
No. At this time, Indeed Apply is an account-level configuration option and applies to all open external job postings when enabled.
What happens if I do not select 'Enable Indeed Apply for all jobs'?

When this option is disabled, new postings and posting updates are still published to Indeed. However, candidates viewing postings on Indeed will be routed to your Lever job site when attempting to apply.

How does Indeed verify postings that have been sent via Lever's job feed?

Indeed verifies postings by comparing the job feed sent from Lever to your public Lever job site. When running this comparison, Indeed will also check to make sure that each open external posting's location as defined in Lever can be matched to a valid location on Indeed. To troubleshoot cases where a location value cannot be be properly matched, we recommend referring to Indeed's guidelines on entering job location information.

Will I be able to identify applicants that come through a sponsored Indeed post?

Yes. If you have enabled Indeed Apply, the tag 'Indeed Sponsored' will be added to the associated opportunity in Lever.

Can I sponsor a posting on Indeed directly from Lever?

No. At this time, sponsoring of postings must be done in Indeed after the posting has been published in Lever. The ability to sponsor postings directly from Lever is an enhancement our team is considering for a future release.

Will enabling this integration cause any issues with Lever job postings that I currently have published on Indeed?

No. When you first enable this integration, your postings on Indeed will not change until Indeed’s team has completed reviewing and verifying your job feed from Lever. Only once their review is complete (three to five business days) will they switch over to updating your postings from your Lever job feed. This process is in place to prevent the creation of duplicate postings when the integration is enabled.

Do I need to have a paid account with Indeed in order to have jobs cross-post from Indeed to Glassdoor?

No. There are no fees or minimum obligations in order for sponsored jobs from Indeed to appear on Glassdoor. For more information, refer to the help article on our now-deprecated Glassdoor integration.

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