How do I enable and use the Grayscale integration?

Available for User roles All users. Can only be configured by Super Admins
Packages Select Lever packages

Grayscale’s Lever integration makes it easy to text and engage with candidates from directly within Lever. 

Enable this integration in Lever

Reminder: You must be a Super Admin to enable this integration.

  1. Go to Lever’s integrations settings page.
  2. Click the toggle next to Grayscale’s logo.Grayscale.png
  3. Generate an API key for that integration partner. You'll be able to see exactly which actions the integration with Grayscale will authorize.
  4. Copy the newly generated API key from Lever and add the API key to Grayscale under Settings >> ATS Integration
    • Screen_Shot_2020-02-16_at_5.37.50_PM.png
  5. Navigate back to Lever and go to ‘Settings’. Select the ‘Webhooks’ tab at the top and click ‘Generate Token’. Copy this token and head back to Grayscale
    • Screen_Shot_2020-02-16_at_5.47.51_PM.png
  6. In Grayscale, paste the webhook token under the ‘Webhook Signing Token’ field. 
  7. You’ll then see the section ‘Incoming Webhooks’. Copy the ‘URL’ link.
    • Screen_Shot_2020-02-16_at_5.39.47_PM.png
  8. Next, you’ll navigate back to Lever and create 3 webhooks, one for each of the following sections: 
    • Application Created
    • Candidate Stage Change
    • Candidate Hired
    • Screen_Shot_2020-02-16_at_5.40.27_PM.png
  9. Paste the URL you copied in Grayscale into the url field (NOTE: Lever automatically populates the ‘https://’ at the beginning of the url, so be sure to delete that from the Grayscale url you paste).  Then select ‘Verify Connection’. 
    • Screen_Shot_2020-02-16_at_5.41.14_PM.png

That’s it! Your Grayscale integration with Lever is now activated and ready to start using. 😁


Using this integration with Lever

A training video for using the Grayscale integration with lever can be found here.

Please Note:

There is a one hour delay in the conversation transcript populating on the candidate profile in Lever to avoid having each text message create its own note. 

Questions? Please contact

Was this article helpful?
0 out of 0 found this helpful