|Available for||Roles||Super Admin, Admin, Team Member|
|Permissions||• Create and edit postings|
|Packages||Lever Basic, LeverTRM, LeverTRM for Enterprise|
Lever makes it easy to add custom questions to your job posting application. You can create unique questions related to a specific job posting, or create standard sets of questions to re-use across multiple job postings. Before proceeding, keep in mind that Lever's resume-parsing technology automatically captures essential candidate information, including email address, previous employers, and contact information. Keep this in mind when adding custom application questions so you are not capturing the same information more than once.
Creating custom application questions
Click the Add Custom Questions drop-down menu in the job posting editor.
The menu will contain any custom application questions that have been created in your LeverTRM environment. To add a new custom question, click the + Create application questions option at the bottom of the list.
Fill in the necessary fields in the question editor including title, question type, question stem, and response options (if applicable). If responses to the question are meant to be confidential, flip the Responses are made secret by default toggle to the 'On' position. When this setting is enabled, only users with the appropriate Sensitive Information Privileges will be able to see the responses to the question. If you require a response to the question from candidates in order to accept their application, click the asterisk to the right of the question stem field.
||If you require candidates to submit a cover letter, prompt them to do so using a file upload question. Files uploaded via the file upload question type can be a maximum of 100 MB. If you require candidates to submit a video as part of their application, we recommend prompting them to do so using a single line text question type with instructions to input a link to their video in the field.|
If you have multiple questions that are always asked together, create them as part of the same question set by clicking the + Add Another Question button in the question editor. For example, in the image below, the two questions shown in the question editor will be added to a posting whenever the 'Academic Publications' custom question set is selected.
Use the up and down arrows on the question tiles to rearrange the order of questions in a set. When you have created your question(s), click the Save Changes button and then click the 'X' to close the question editor. The saved question(s) will appear on the posting.
The question (or question set) that you have created will appear in the list of custom application questions that can be used on other job postings created in your LeverTRM environment.
||If you would like candidates to provide a link to a web-based asset such as their LinkedIn profile or a professional portfolio, consider adding a link question to your organization's job site application form. Super Admins and Admins can add link questions via Settings > Job site > Application form. To learn more, refer to our help article on adding link questions your application form. Note that updates made to your job site application form are universal, meaning they are reflected on every job posting.|
Editing or removing custom application questions from a job posting
If you need to modify a custom question that you have added to a posting, click the custom question tile to open the editor where you can make any necessary changes. Be sure to click Save Changes after making your modifications. Any changes that you make to the question (or question set) will be reflected on all job postings in which it is used.
If you wish to remove a custom question from a posting, click the trash can icon on the question tile. Note that this will not remove the custom question (or question set) from your LeverTRM environment and it will still appear in the list of available custom application questions.
Removing custom application questions from your LeverTRM environment
If you wish to remove a custom application question (or question set) from your LeverTRM environment, open a job posting containing the question and click the question tile to open the editor. Click the ellipses (⋯) button and select Delete. Note that doing so will remove the question (or question set) from any job postings in which it is used and it will no longer appear in the list of available custom application questions.
If you only wish to remove a specific question within a question set in your LeverTRM environment, click the ellipses (⋯) button on the corresponding question tile in the question editor and select Delete Question. Doing so will remove the question from the question set on any job postings in which the set is being used.
Exporting custom application questions and responses
||The ability to export custom application questions and responses is available on all LeverTRM packages. For customers on Lever's legacy editions, Lever Professional and Lever Enterprise support the ability to export custom application questions and responses.|
Users that with Super Admin level access (or those that have had export permissions configured by a Super Admin) can export a CSV file containing custom application question sets and candidates' responses. To do so, navigate to the Reports section your Lever environment, scroll to the Exports header in the left-side navigation menu and select Feedback and forms. Scroll to Forms data export, select the Choose specific forms option in the first field, and then select the custom question (or question set) that you wish to export responses for from the menu that appears.
Alternatively, you can select All forms in the first field and then filter the exported CSV for responses to specific questions.
Exporting custom application questions and responses from Visual Insights
Visual Insights is Lever's updated in-app analytics interface. To export custom application questions and responses from Visual Insights, click the exports icon (⇩) in the left-side navigation, select Feedback from the exports menu, and then run a Forms data export as described above.