|Available for||Roles||Super Admin, Admin|
|Permissions||• Manage feedback settings|
|Packages||Lever Basic, LeverTRM, LeverTRM for Enterprise|
To create an interview feedback form, navigate to Settings > Feedback and click the New form button. You can add a title and any specific instructions for your interviewers at the top of the blank form.
Click the Add another question button at the bottom of the page to add questions.
The default response format for new questions is a single line of text. To customize question formats, click on the default response and select a different response type. Boxes for text and code are utilized for long-form responses while multiple choice, yes/no, checkbox and scorecard formats are used to easily record information about a candidate.
||Consider including one optional long form text question on your feedback forms, to provide a space where interviews can jot down any feedback that is not necessarily captured by the other questions.|
Rearrange questions by clicking the up and down arrows. You can also duplicate, delete, or reset a feedback form using the buttons on the left side of the editor.
||Deleting a form will remove the form from all groups and postings where it appears.|
If you mark a question as required, interviewers will not be able to submit their feedback form until they have input a response.
Note that the four point rating question is an intentional fixed element of all Lever feedback forms. By removing the option for neutrality on this question, every completed feedback form will provide a clear indication of whether the interviewer thinks the candidate should move forward. In this way, all feedback forms will contain an actionable conclusion and maintain the forward momentum of the opportunities in your pipeline.
While the four point rating question cannot be deleted, it can be moved to the bottom of the form so it is the last question interviewers answer before submitting their feedback.
To finish creating your feedback form, click Save Changes and close the editor. If you need to edit an existing feedback form, simply click back in to open the editor.
You can group similar feedback forms together into feedback form groups. New groups can be created using the New Group button at the top of the 'Feedback' settings page. Feedback forms can be dragged and dropped to group feedback forms in the way that makes most sense for your organization.
Once your feedback form is created, it can be attached to an interview or an interview plan. For more information on adding feedback forms to interviews, refer to our help article on scheduling interviews.