|Available for||Roles||Super Admin|
|Permissions||• Manage offer letter templates, fields, and forms|
|Packages||Lever Basic, LeverTRM, LeverTRM for Enterprise
LeverTRM for Enterprise or Advanced HR add-on for custom offer forms
Build an offer creation process that is clear, effective, and efficient by configuring offer forms to suit your team's offers processes. Customizing the offer form allows you to control what fields your team will be prompted to fill out when they begin creating an offer to send to a candidate. To learn about how the offer form is used when drafting and sending offers, refer to our help article on creating offers.
Locating the offer form management interface
Offer forms are managed from your Settings. Navigate to Settings > Offers and select the 'Offer Forms' tab at the top of the page.
Customizing the default offer form
The default offer form is automatically configured when your Lever environment is implemented. This offer form will be used for all offers, unless the opportunity or which the offer is being drafted meets the criteria of a custom offer form (see below), and cannot be deleted. To customize the default offer form, click on the default offer form card on the 'Offer Form' Settings page.
The default offer form includes the following predefined fields that cannot be removed:
- Job posting
- Job title
- Requisition (if requisitions are enabled)
- Candidate name
- Offered compensation amount
- Compensation currency
- Type of earnings
||For pre-defined fields with a dropdown field type, you will not be able to see the dropdown options for each field in the offer field editor. Options for pre-defined dropdown fields can only be viewed when generating an offer that uses the offer form in which the field appears. Note, this limitation only applies to pre-defined offer fields. Dropdown options for custom offer fields (described below) are displayed in the offer field editor.|
Adding fields to the offer form
To add a field to your default offer form, scroll to the bottom of the offer form editor and click the Add field button.
Select from the pre-defined fields commonly used to collect necessary information when drafting an offer. Alternatively, generate a custom offer field by clicking Create new offer field at the bottom of the menu.
You will be directed to the 'Offer fields' tab within the Offers Settings page. Click the Create New Offer Field button to proceed.
You can select from the following field types when creating a custom field:
- Text area
- User dropdown
Return to the offer form editor and add the newly created field.
Configuring field settings
Use the checkboxes in each field block to configure the settings for that field.
Marking a field as required
If a field is marked as required, it must be filled out by the user drafting the offer before the offer can either be submitted for approval or sent to a candidate. Newly added fields are marked as required by default.
Required re-approval for edits
If a field is configured to require re-approval when edits are made, all approvals in the approval workflow for that offer must be gathered again if the value in the field is revised. If re-approval is not required, changes can be made to the field at any point during the offer process and the approval status will be unaffected.
Re-ordering fields on the offer form
To customize the order in which the offer fields appear during offer creation, hover over the left side of the field, and drag-and-drop it to the desired position.
Click the Save Changes button in the upper-right of the editor to apply your customizations.
Creating and managing custom offer forms
||Custom offer form creation requires the LeverTRM for Enterprise package and/or the Advanced HR add-on.|
||If your Lever environment uses an integration to send offer details to an external system via Lever's API (i.e. HRIS integrations), we advise reviewing the integration to scope out how it may be impacted by custom offer forms. Be sure to make any necessary updates to the integration prior to creating custom offer forms.|
Custom offer forms will supersede the default offer form for offers associated with opportunities that meet a specific set of criteria based on department/teams, work types, locations, and/or profile origins. To build a custom offer form, click the Create New Offer Form button.
In the offer form editor, define the criteria in which the custom form will be used. You can configure your custom offer form to apply to multiple departments, teams, locations, work types, or origins. When a user initiates offer creation for a candidate, the offer form that appears will be the one for which the associated opportunity most closely matches the custom form criteria. In cases where the same number of criteria match, the matching criteria will be weighted in terms of importance as follows: (1) Location, (2) Team, (3) Department, (4) Origin, (5) Work type
An offer is generated for a candidate being considered for a position on the Client Experience team based in New York. There are two active custom offer forms, with the following criteria:
- Custom offer form A: Departments/teams - all; Locations - New York, NY; Work types - all; Origins - all
- Custom offer form B: Departments/teams - Client Experience, all teams; Locations - all; Work types - all; Origins - all
Although the posting against which the offer being generated meets the same number of criteria for both offer forms, offer form B will take precedence because the location criteria has a higher importance than the department criteria.
When creating a custom offer form, the fields that appear in the editor are required for all offers and cannot be removed. To add a field to the custom form, follow the instructions for field addition outlined above. Click the Create Offer Form button in the upper-right corner of the editor to save and activate the custom form.
To edit a custom offer form once it is active, click the custom offer form card on the 'Offer forms' Settings page. Make the necessary changes in the editor and click the Save Changes button.
To duplicate or delete a custom offer form, click the ellipses (⋯) on the custom form card and select the desired option. Alternatively, you can duplicate or delete custom forms via the ellipses button in the form editor.