|Available for||User roles||Super Admin, Admin, Team Member, Limited Team Member|
If you and your colleagues have synced your Google or Office 365 calendars with Lever, you can view each other's availabilities when scheduling interviews with candidates. This functionality is designed to make the process of booking interviews, especially those with multiple interviewers, as streamlined as possible. Readers of this article will learn about...
- Viewing interviewer availability
- Resolving scheduling conflicts
- Manually resetting your calendar cache
For a demonstration of how to view interviewer availability when scheduling interviews, jump to the video at the end of this article.
Viewing interviewer availability
To view interviewer availability, start by opening the scheduler for a candidate with which you wish to book a meeting. If the candidate has reached an interview stage in the pipeline and an interview has yet to be booked, you can open the scheduler by clicking the Schedule button next to their opportunity in the opportunity list.
Schedule button next to an opportunity in the opportunity list
Alternatively, you can open the scheduler by clicking the Schedule Interview button or the calendar button at the top of their opportunity profile.
Schedule Interview and calendar buttons at the top of an opportunity profile
Add interviewers to the Finder interviewers field in the scheduler and click the View Availability button to the right of the field.
The availability window will appear in the scheduler, showing event blocks for each interviewer's calendar. Use the Day/Week switch above the availability window to adjust your view.
In order to view the availability for a colleague, that colleague must have synced their calendar with Lever and configured their calendar so that you have permission to view their calendar events. If the colleague for which you are attempting to view availability has not synced their calendar with Lever or they have not configured their calendar so that you have permission to view their calendar events, their availability field will turn pink and an error message will appear. For details on how to grant permissions for GSuite and Office 365 calendars, refer to our calendar sharing help article.
||For Office 365 users, event blocks shown in the availability window corresponding to events on a calendar will not show event titles. All events will be listed as "Busy.'"|
Resolving scheduling conflicts
If an interview event that you are attempting to schedule conflicts with an existing event on an interviewer's calendar, the event block will turn pink and an error message will appear. In order to resolve the scheduling conflict, you can move the interviewers or interview events in the scheduler, or modify the calendar of the interviewer with which there is a conflict.
Moving an interviewer or interview event in the scheduler
You can adjust the interviewers and time associated with an interview event by clicking into the Add interviewers or time fields respectively and making updates as needed. Alternatively, you can drag-and-drop interviewers and interview events into a rearranged order to accommodate conflicts.
Modifying your calendar
If you reschedule an event on your GSuite or Office 365 calendar in order to accommodate a scheduling conflict, be sure to click the Refresh button in the lower-right corner of the availability window in the scheduler to update the availabilities that are shown.
Manually resetting your calendar cache
Lever automatically syncs your calendar once every 24 hours. If your calendar is not loading in the availability window of the scheduler, we recommend manually resetting your calendar cache in order to force a sync. To do this, navigate to Settings. In the My account section, you will see a timestamp showing the last time your calendar was synced to Lever. Click the Reset Calendar Cache button to force a sync.