How does Lever handle viruses in candidate files?

Lever scans all files when they are uploaded to your Lever instance.

This includes files and resumes that:

  • A candidate uploads with their application
  • A team member manually uploads to a candidate profile
  • A team member attaches to an email template
  • A team member uploads as an offer letter template
  • Sync to the candidate profile from email attachments

When downloading a file from your Lever instance, we’ll present you with any findings from our virus scan. Uploaded files likely do not contain viruses, so you’ll only see a warning in the following scenarios:


Scenario #1: A file contains a virus

When you choose to download a file that is infected with a virus, we will display a warning. Only download this file if you acknowledge the accompanying risk.

Files_InfectedFileBorder2.png


Scenario #2: A file was not scanned

We are rarely unable to scan a file for any viruses. When this scenario does occur, you will see this warning:

Files_UnableToScreenBorder2.png

We suggest that you return back to the candidate profile and try to download the file again. Attempting to download the file again will allow us to rescan the file, which can take us a few seconds.

 
Scenario #3: I see a warning about a non-approved file extension.
 
This warning does not reflect if a file contains a virus, but it reflects a possible risk. Below is the list of file extensions that we have approved:

.cpr, .cwk, .cws, .dcx, .doc, .docm, .docx, .dot, .dotm, .dotx, .fax, .fp, .fp3, .frm, .gim, .gix, .gna, .gnx, .gra, .mcw, .mdb, .mdn, .met, .mpp, .obd, .odg, .odp, .ods, .odt, .pdf, .potm, .potx, .ppam, .pps, .ppsm, .ppsx, .ppt, .pptm, .pptx, .pre, .prs, .rtf, .shb, .shw, .sldx, .sldm, .wb1, .wb2, .wdb, .wk1, .wk3, .wk4, .wks, .wp, .wpw, .wp4, .wp5, .wp6, .wpd, .wps, .wpt, .wq1, .wq2, .wri, .ws1, .ws2, .ws3, .ws4, .ws5, .ws6, .ws7, .wsd, .xlam, .xlm, .xls, .xlsb, .xlsm, .xlsx, .xlt, .xltm, .xltx, .avi, .cfb, .cmv, .dir, .gal, .m3d, .mmm, .mov, .mpe, .mpeg, .mvb, .qt, .qtm, .xtp, .xy3, .xy4, .xyp, .xyw, .mpg, .wmv, .aif, .aiff, .ams, .cda, .dcr, .dsm, .idd, .it, .mdl, .med, .mid, .mp3, .mtm, .mod, .mus, .nsa, .ra, .ram, .rm, .rmi, .rtm, .snd, .stm, .svx, .s3m, .ult, .voc, .wav, .wow, .asf, .ai, .art, .att, .bmp, .cal, .cdr, .cdt, .cdx, .cmf, .cmp, .dib, .drw, .emf, .eps, .fh3, .fif, .fpx, .gem, .icb, .iff, .ima, .img, .jbf, .jff, .jif, .jtf, .kdc, .kfx, .lbm, .mac, .mic, .pbm, .pcd, .pcs, .pct, .pcx, .pgm, .pic, .pif, .pnt, .ppm, .ps, .psd, .ras, .raw, .sct, .sdr, .sdt, .sep, .shg, .tga, .tif, .tiff, .vda, .vst, .wil, .wmf, .wpg, .wvl, .html, .jpeg, .jpg, .gif, .png, .7z, .ace, .bz, .bz2, .cab, .gz, .hex, .hqx, .lzh, .pages, .rar, .sea, .sit, .tar, .tgz, .uue, .zip, .zoo

If the file you're attempting to download is uploaded with a non-approved extension, we will present you with a warning. Only download a file that does not have an approved extension if you understand the risks.

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