How do I track email engagement?

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Available for User roles Super Admins, Admins, Team Members, and Limited Team Members
Packages Select Lever packages

Lever can track if a candidate opened an email or clicked on a message link. This feature only supports emails that were sent from Lever.

From the candidate profile, the bottom of an email story displays labels for whether the email was opened or clicked.

 

If the action was performed more than once, the label will include a count indicating how many times the event took place.

 

If a candidate performs a combination of opens and clicks with a single email, Lever will track this individual as highly engaged. Users will receive highly engaged notifications in their Lever inbox.

 

Super Admins and Admins can enable email tracking from the Company settings page.

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